Canadian Flag Canada's Premier Bilingual AED Management Program

FAQ

AED Questions

  • What is Sudden Cardiac Arrest?

    Sudden cardiac arrest (SCA) simply means that the heart unexpectedly & abruptly quits beating. This is usually caused by an abnormal heart rhythm called ventricular fibrillation (VF).

  • Is SCA the same as a heart attack?

    No. A heart attack is a condition in which the blood supply to the heart muscle is suddenly blocked, resulting in the death of the heart muscle. Heart attack victims usually (but not always) experience chest pain and usually remain conscious. Heart attacks are serious and sometimes will lead to SCA. However, SCA may occur independently from a heart attack and without warning signs. SCA results in death if not treated immediately.

  • Who is at risk for SCA?

    While the average age of SCA victims is about 65, SCA is unpredictable and can strike anyone, anywhere, anytime.

  • What is VF?

    VF is an abnormal heart rhythm often seen in SCA. This rhythm is caused by an abnormal and very fast electrical activity in the heart. VF is chaotic and unorganized; the heart just quivers and cannot effectively pump blood. VF will be short lived and deteriorate to asystole (a flat line) if not treated promptly.

  • How is VF treated?

    The only effective treatment for VF is an electrical shock called defibrillation. Defibrillation is an electrical current applied to the chest. The electrical current passes through the heart with the goal of stopping the VF and giving an opportunity for the heart’s normal electrical system to take control. This current helps the heart reorganize the electrical activity so it can pump blood again. An automated external defibrillator (AED) can defibrillate the heart.

  • What is an AED?

    An AED is a device that analyzes and looks for shockable heart rhythms, advises the rescuer of the need for defibrillation and delivers a shock if needed.

  • Will I hurt the victim by using an AED?

    When used on people who are unresponsive and not breathing, the AED is extremely safe. The AED makes shock delivery decisions based upon the victim’s heart rhythm, and will only defibrillate a shockable rhythm.

  • What if I forget the steps for using an AED?

    The steps for shocking an SCA victim are simple and straightforward. The AED Plus® provides visual and audio prompts required for the entire resuscitation process. The most difficult part is recognizing the need for defibrillation.

  • Should I perform CPR first or apply electrode pads from the AED?

    Do CPR only until the AED arrives. Apply the electrode pads to the victim's bare chest and follow the voice prompts and messages of the AED. It will tell you when to resume CPR.

TrackMyAED Plus Features

  • All AED information is stored in one place that is easily accessible anywhere you want.
    1. Easily manage and track AEDs and trained staff
    2. Web-based Software
    3. No software download required for use of the program, program is accessible via any computer or mobile device that has Internet connection and web browser.
    4. Accessibility to data and reports available 24/7
    5. Easy access to the documentation for your specific AED and products
    6. Record maintenance checks of AED units.
    7. Make changes to your AED program, such as removing or adding an AED, and replacing pads and batteries.
    8. Run customized reports that help manage your AED program and personnel.

  • Email notifications let you know when your device is in need of attention and checklists to ensure your unit is up to date and ready to rescue
    1. Our Software automatically send emails notifications to alert you when your pads and or batteries are soon to expire (60 day notification)
    2. Maintenance Report section allows you to report more than accessories that need attention.
    3. User manuals and video instructions and directions of how to replace your pads or batteries.

  • Downloadable Reports to help you manage multiple equipment
    1. Recorded maintenance check reports of AED units.
    2. Track consumable items such as batteries and electrodes.
    3. Run reports that help manage your AED program and personnel.

  • Track the qualifications and set up notifications for training, manage people who take care of your equipment.
    1. Trackmyaed.ca makes it easy to manage your trained staff at each site and see when it is time to renew their training certifications.
    2. Our Software automatically send emails notifications to alert you when your staff training needs to be renewed, (60 day notification) Please contact us for more information on our training classes, group discounts and on-line training courses.
    3. The site is customizable to meet all your training needs and requirements. You can add additional qualifications to the site to set additional reminders to ensure all training requirements meet the needs of your organization.
    4. Trackmyaed.ca makes it easy to manage the staff at each location responsible for ensuring your equipment is rescue ready.
    5. You can easily manage site contacts, view the training status of the staff at the location and add additional staff when required.

  • Links to training customized to your specific equipment.
    1. Trackmyaed.ca makes it easy to manage and view manufacturer’s user and administration manuals for quick reference in the resources section.
    2. Videos are available to help ensure you correctly replace the accessories as older accessories expire.

  • Easy to Manage and add your AED units and People involved in the care of your AEDs.
    1. Add or manage an AED with our single page add and edit section.
    2. Quick sort view headers, global and filtered search, data import & export capability and alerts customization on a single page.

  • Your dashboard shows you at-a-glance what you need to know.
    1. The dashboard enables administrators to view the real-time status of their AED programs with one simple click. The colour-coded graphics make it easy to identify AEDs that may need immediate attention.
    2. Through this exclusive management tool, an administrator will be able to view the status of routine maintenance checks, electrode pads, batteries and trained responder’s certifications.

  • Simple checklists help keep your AEDs up-to-date.
    1. Email reminders are sent out at the beginning of each month to ensure that your AED is ready to rescue.
    2. When you receive a monthly email notification that your AED needs to be checked, the email notification will walk you through each item that may require attention on your regular monthly checks.
    3. The check list includes priority, color-coded action items

  • Manage the locations and placement of devices. (Map View)
    1. In Map View, you can see an overall view of your entire AED Program. The map view will allow you easy access to each AED site providing an overview of all locations including address, and site contact information.
    2. As your organization expands, we will modify your program to meet those needs.
    3. Customer support available Monday – Friday 9:00 am – 4:30 pm EST. After hour customer service is available for EVENT Download.